BUILT FOR
- Local service businesses with reviews on Google, Yelp, Facebook or similar sites
- Owners who want replies that are fast, specific and safe without paying for review software
DIGITAL KIT / REVIEW RESPONSES
Review Reply Bot Kit.
Answer every review without arguing, oversharing or offering anything for it.
Unanswered reviews make a business look absent. Badly answered ones are worse. This kit gives you a repeatable way to draft review replies with any chat AI, check them, and post them yourself.
01 / THE PROBLEM
The difficult reviews invite the worst replies.
Reviews arrive at the worst times and the difficult ones invite the worst replies. An argument, a detail about the customer's home that should never be public, or an offer in exchange for changing the review can do more damage than the review itself.
Most owners know this and still end up either not replying at all or replying in a hurry. A written method — triage, rules, a checked draft and a person who posts — makes the careful reply the quick one.
Built-in rules. No private customer details in public replies, no arguing, no incentives for changing or removing reviews, no invented facts, and a person posts every reply.
02 / WHO IT IS FOR
Who it is for, and who it is not.
NOT FOR
- Anyone wanting software or an auto-poster — nothing logs into your accounts
- Removing reviews or changing ratings — only the platform removes reviews, and only for policy violations
- Asking customers for reviews — for that, see the Fast Lead Reply Bot Kit
- Legal advice
03 / WHAT YOU RECEIVE
What the download contains.
As listed on Gumroad, which delivers the product as a ZIP download.
- 01
Guide
32 pages: the method, ten reply rules, triage, escalation, worked examples, a weekly routine, monthly insights and troubleshooting.
PDF, US Letter - 02
Eight prompts
Reply Voice Setup, the Review Reply Bot instructions, a quick single reply, a backlog batch, a Reply Checker, an owner escalation brief, a private follow-up message and monthly review insights.
.md + .txt - 03
24 reply templates
By scenario: five-star, star-only, mixed, late arrival, price, mess, repeat problem, staff named, other languages, old reviews, suspected not-a-customer, review extortion, damage, legal mentions, payment disputes and more.
Templates - 04
Triage rules
Green, amber and red triage, with clear rules for when the owner must reply personally.
In the guide - 05
Platform facts page
What Google's and Yelp's own help pages say about replying, incentives, review gating and reporting, with source links. The listing records it as last verified on 21 October 2026.
In the kit - 06
Test drill and checklist
A ten-review drill to run before you go live, a weekly review-response checklist and review log columns.
PDF checklist
04 / HOW IT IS USED
From download to first use.
- 01
Set your reply voice
The Reply Voice Setup prompt interviews you and writes a short voice card the other prompts follow.
- 02
Triage each review
Sort reviews green, amber or red. Red reviews — damage, legal mentions, extortion — go to the owner, not the AI.
- 03
Draft with the AI
Use the single-reply prompt, or the backlog prompt for older unanswered reviews, with any chat AI you already use.
- 04
Check before posting
Run the Reply Checker for privacy, incentives, tone and invented facts. A person reads the result and posts it.
- 05
Keep the routine
Reply weekly, log what you posted, and once a month turn review themes into one operational fix to try.
05 / PREREQUISITES + LIMITS
What you need, and where it stops.
YOU WILL NEED
- Any chat AI you already use — the listing names Grok, Claude, ChatGPT and Gemini
- Access to the review platforms where your business is listed, so a person can post replies
WHERE IT STOPS
- It does not post anything. Every reply is posted by a person.
- It cannot remove a review or change a rating.
- It is not legal advice. Reviews that mention damage, injury or legal action go to the owner and, where needed, a qualified adviser.
- Example businesses and reviews in the guide are fictional.
- Platform rules differ. Yelp prohibits reviews written with AI and tells users not to use third-party AI tools to create or revise other content; it does not say whether that covers a business owner's response, so check Yelp's current rules before using an AI draft there, or write Yelp responses yourself.
06 / KIT OR IMPLEMENTATION
Set it up yourself, or have it built around your business.
The kit is the do-it-yourself version of work Aevrion also does as a custom engagement. Neither is the better answer in general; they suit different situations.
| Factor | This kit | Custom implementation |
|---|---|---|
| Who runs it | You or your office, with the chat AI you already use | A review workflow designed with you, with drafting, checking and routing built into your systems |
| Posting | A person posts every reply | A person still approves and posts; the workflow prepares and routes |
| Escalation | Owner rules in the guide | Routing to named people, with a record of what was escalated and why |
| Cost | $19, once | Scoped after a conversation about the problem |
The custom version of this work sits under AI Automation. Aevrion maps the work first, and concluding that the kit is enough is a valid outcome of that conversation.
07 / QUESTIONS
Before you buy.
01Which AI tools does it work with?
Any chat AI you already use. The listing names Grok, Claude, ChatGPT and Gemini; the prompts are plain text you paste in.
02Can it remove bad reviews?
No. Only the review platform removes reviews, and only when a review breaks its policies. The kit covers how to reply, and the platform facts page links to each platform's own reporting guidance.
03Does it post replies for me?
No. It is not an auto-poster and nothing logs into your accounts. The AI drafts, a person checks, a person posts.
04Where do I pay, and what do I receive?
Checkout happens on Gumroad, not on this site. Gumroad takes the payment and gives you the files, delivered as a ZIP download. Questions about an order go to hello@aevrionops.com.
05Why does Gumroad show a different currency?
The price is set in US dollars. Gumroad may show an approximate amount in your local currency; the amount you are charged is the one Gumroad shows you before you pay.
Product details checked against the live Gumroad listing on .
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Related reading and services.
Review Reply Bot Kit — $19 USD. Prompts, 24 scenario templates and triage rules for replying to reviews. The AI drafts; a person checks and posts.
Buy on Gumroad — $19All products